Return Policy

Shoreline Ornamental Iron wants you to be happy with your purchase. Our refund policy is to offer a 30-days no questions asked refund on all phone and web purchases. For specific questions about returns and refunds, refer to the Return Policy FAQ below.

Return Policy FAQ

Damage Occurred in Transit. What Can I Do?

If damage occurred to your purchase in transit, please contact us, and we’ll work to resolve your problem as fast as possible.

I’m Not Happy With My Purchase. Can I Return It?

If you’re not happy with your order, please contact us as soon as possible. We offer a full refund on purchases returned within 30 days of delivery.

How Should I Return My Purchase?

Products should be returned in the original packaging when possible.

Who Is Responsible for Return Shipping?

We offer Free Return Shipping in most cases.